PRIVACY POLICY

OVERVIEW

Spruce Mobile Detailing is committed to safeguarding the privacy of our website visitors and mobile detailing customers. This policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. INFORMATION WE COLLECT

We collect the following categories of information:

• Personal Details: Name, email, phone number, and address collected during service bookings and quote requests
• Vehicle Data: Make, model, and condition information needed for accurate service estimates
• Usage Metrics: Website interaction data including IP addresses and browsing patterns collected via cookies

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Schedule and deliver mobile detailing services
• Send appointment reminders and updates
• Address customer inquiries
• Enhance website functionality and marketing

3. INFORMATION SHARING

We do not sell or rent your personal information to third parties. We may share details with trusted service providers, such as payment processors, solely for the purpose of business operations.

We may also share limited, hashed (one-way cryptographically transformed, not reversible) versions of information you submit through our contact and quote forms — such as your email address, phone number, and name — with advertising partners including Google Ads for conversion measurement and advertising attribution purposes. This data is hashed in your browser before it is transmitted, and our advertising partners use it only to match against their own records to measure ad effectiveness. Raw, unhashed personal information is never shared with these partners.

4. SECURITY MEASURES

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet can guarantee absolute security.

5. YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below.